NHTSA Complaint #11079855 — 2016 MERCEDES-BENZ SPRINTER 3500
SERVICE BRAKES issue reported to NHTSA
Crash Fire 2 Injuries
Complaint Details
| ODI Number | 11079855 |
| Vehicle | 2016 MERCEDES-BENZ SPRINTER 3500 |
| Component | SERVICE BRAKES |
| Date of Incident | |
| Date Filed | |
| Mileage | 4,500 miles |
| Crash | Yes |
| Fire | Yes |
| Injuries | 2 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CA |
Consumer Description
WHILE DRIVING ON A MOUNTAIN ROAD THE VEHICLE BEGAN TO SEND FIRE, SMOKE AND STEAM FROM THE MOTOR COMPARTMENT UNDER THE DASH BOARD AND OVER THE WIND SHIELD, CAUSING THE MOTOR TO STOP RUNNING AND SUBSEQUENTLY CAUSING THE BRAKES TO FAIL SENDING MY WIFE AND I DOWN A WINDING MOUNTAIN AND ULTIMATELY RESULTING IN A NEAR FATAL CRASH INTO A MOUNTAIN RETAINING WALL. THE VEHICLE WAS COMPLETELY DESTROYED. THIS VEHICLE WAS BRAND NEW WHEN PURCHASED BY US AND ONLY 5 MONTHS OLD WITH 4500 MILES (2325 MILES WERE PUT ON VEHICLE BY THE TRANSPORTER TO GET IT FROM FACTORY TO POINT OF SALE). *TR*DT*JB*DT*TR
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