NHTSA Complaint #11079762 — 2012 BMW 535XI

SEATS issue reported to NHTSA

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Complaint Details

ODI Number	11079762
Vehicle	2012 BMW 535XI
Component	SEATS
Date of Incident	March 2, 2018
Date Filed	March 16, 2018
Mileage	60,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NH

Consumer Description

THE PASSENGER SIDE SEAT HEATER SUDDENLY BEGAN TO OVERHEAT WHEN THE CAR WAS APPROXIMATELY 3 YEARS OLD. THE HEAT BECAME SO INTENSE IT WAS NECESSARY TO TURN OFF THE HEATER FOR FEAR OF BURNS. THE SEAT WAS REPLACED UNDER WARRANTY. THE PROBLEM JUST RECURRED WITH THE NEW SEAT, THREE YEARS AFTER THE FIRST SEAT WAS REPLACED; THE WARRANTY HAS EXPIRED. THIS APPEARS TO BE A PERSISTENT DESIGN OR MANUFACTURING FLAW, OCCURRING IN TWO CONSECUTIVE SEATS.

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