NHTSA Complaint #11079748 — 2016 CHEVROLET TRAVERSE

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number 11079748
Vehicle 2016 CHEVROLET TRAVERSE
Component AIR BAGS
Date of Incident
Date Filed
Mileage 620,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NH

Consumer Description

MY SIDE DETECTION MODULES WENT. THE DEALERSHIP COULD NOT GET ME IN FOR 3 WEEKS. 3 WEEKS LATER I HAVE NO ELECTRICAL POWER INCLUDING SPORADIC HEADLIGHTS, AND BLINKERS. I HAVE NO AIR BAGS. THE PARTS WERE ON BACK ORDER. NOW ITS BEEN 6 WEEKS NOW. I DECIDE TO CALL CHEVROLET CUSTOMER CARE. I WAS TOLD SINCE I AM OUT OF WARRANTY THEY CAN DO NOTHING FOR ME. THAT I SHOULD GO RENT A CAR OUT OF MY OWN POCKET TILL THE PARTS COME IN SOMEDAY. THEY DO NOT CARE IF I AM SAFE SINCE I HAVE NO WARRANTY?!?!?! THIS SIDE DETECTION MODULE IS A DANGER AND A SAFETY ISSUE AND SHOULD BE RECALLED AND CHEVROLET SHOULD BE OFFERING EVERYONE INVOLVED A RENT A CAR TILL THEY CAN FIX THE ISSUE. ITS A GREAT FEELING TO KNOW CHEVROLET DOESN'T CARE AT ALL ABOUT YOUR SAFETY!!!

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