NHTSA Complaint #11079549 — 2009 DODGE JOURNEY
POWER TRAIN issue reported to NHTSA
Complaint Details
| ODI Number | 11079549 |
| Vehicle | 2009 DODGE JOURNEY |
| Component | POWER TRAIN |
| Date of Incident | |
| Date Filed | |
| Mileage | 144,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | TN |
Consumer Description
OCT 2017 I WAS DRIVING AND ALL OF A SUDDEN THE CAR MADE A GRINDING SOUND THAT DIDN'T STOP WE TOOK IT TO THE DEALERSHIP WHERE WE PURCHASED IT USED. THEY CHARGED US FOR PARTS $2000.00 AND FIX IT . ABOUT 4 WEEKS LATER THE SAME THING HAPPENED I WAS ABLE TO DRIVE IT TO THE DEALERSHIP AGAIN BUT THIS TIME THEY SAID THE PART WASN'T AVAILABLE. ITS NOW MARCH OF 2018 AND THE PART STILL ISNT AVAILABLE AND I AM PAYING ON A CAR I DON'T HAVE. WHY IS THIS NOT BEING RECALLED ?? I SEE I AM NOT THE ONLY ONE IN THIS POSITION. I WAS ON A PUBLIC HWY.....TOOK IT TO DEALERSHIP VIA LOCAL STREET....I WAS A NERVOUS WRECK THE OIL TYPE SUBSTANCE WAS POURING OUT...THE DEALERSHIP TOLD ME IT IS THE SAME PART THEY FIXED ,THE PTU.
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