NHTSA Complaint #11079203 — 2004 TOYOTA SIENNA

WHEELS issue reported to NHTSA

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Complaint Details

ODI Number	11079203
Vehicle	2004 TOYOTA SIENNA
Component	WHEELS
Date of Incident	January 30, 2017
Date Filed	March 14, 2018
Mileage	140,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

I HAVE RECEIVED A NOTICE FROM TOYOTA ABOUT SPECIAL SERVICE CAMPAIGN FOR EXCESSIVE CORROSION OF THE SPARE TIRE CARRIER CABLE. SINCE THAT PART HAS ALREADY FAILED ON MY CAR I HAD IT REPLACED AND FOLLOWED TOYOTA PROCESS TO RECOVER COST OF THAT REPAIR. I HAVE PROVIDED REQUIRED DOCUMENTATION ( CERTIFIED MAIL) AND THEN AGAIN ADDITIONAL DOCUMENTATION (CERTIFIED MAIL) REQUESTED BY TOYOTA. I HAVE RECEIVED A LETTER THAT MY CASE HAS BEEN CLOSED BECAUSE TOYOTA DID NOT RECEIVE REQUIRED DOCUMENTATION. SINCE THEN I HAVE NOT RECEIVED ANY RESPONSES TO MY SUBSEQUENT LETTER OR COMPENSATION FOR THE REAIUR COST.

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