NHTSA Complaint #11079176 — 2009 VOLKSWAGEN TIGUAN

I STARTED HAVING ISSUES WITH THE EPC LIGHT COMING ON IN MY CAR BACK IN 2017. I WAS TOLD THAT I NEEDED "CARBON CLEANING" WHICH I HAD DONE IN JULY 2017 TO THE TUNE OF $950+. AFTER THE REPAIRS WERE DONE, MY CAR SEEMED FINE UNTIL I WAS OUT DRIVING UP A LONG HILL NEAR HOME AND MY CAR COULD NOT PICK UP SPEED. THE EPC WARNING LIGHT CAME BACK ON. I PULLED OVER AND THE LIGHT WENT OFF AND I WAS ABLE TO DRIVE AGAIN. WEIRD, BUT NO PROBLEMS UNTIL NOVEMBER 2018 AND THE SAME THING STARTED TO HAPPEN. FOR PERSONAL REASONS, I COULD GET TO MY GARAGE, BUT JUST BEFORE I WAS ABLE TO TAKE IT IN TO HAVE THE PROBLEM CHECKED OUT AND FOR ROUTINE MAINTENANCE, I'D COME OUT OF THE GROCERY STORE FRIDAY, MARCH 9, AND MY CAR WOULD NOT WORK. HAD IT TOWED TO THE GARAGE I FREQUENT AND WAS TOLD THAT MY TIMING CHAIN TENSION HAD FAILED AND I WOULD BE LOOKING AT A BILL OF $3,100. PLEASE KEEP IN MIND THAT THIS IS THE SECOND ENGINE ON THIS CAR. I REPLACED THE ORIGINAL ENGINE AFTER IT DIED IN 2012. I PAID $7,000 FOR A NEW ENGINE ONLY TO END UP BACK IN THE SPOT WHERE I'M HAVING TO PAY LOADS OF MONEY TO HAVE THIS "NEW" ENGINE REPAIRED. THE FIRST TIME MY ENGINE DIED IN 2012, I BEGGED AND PLEADED WITH VW TO OWN UP TO THIS AND TO PAY FOR THE REPAIR. THEY ONLY OFFERED ME 10% OFF OF A NEW CAR.