NHTSA Complaint #11478431 — 2009 VOLKSWAGEN TIGUAN

The contact owns a 2009 Volkswagen Tiguan. The contact stated that while her son was driving at an undisclosed speed, the oil pressure warning light illuminated and a message to stop the vehicle immediately was displayed. AAA arrived on the scene and diagnosed the vehicle with oil sensor failure. The vehicle was driven to an independent mechanic and the vehicle was repaired; however, the failure reoccurred. The vehicle was vibrating while driving back to the residence. The vehicle stalled upon arrival at the residence in the driveway. The vehicle was towed to the local dealer and diagnosed with timing chain and timing sensor failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 84,092. The contact stated that VW of America was notified of the failure. The vehicle was taken to another dealer for a second opinion and all of the issues were confirmed. It was strongly recommended that the engine be replaced as well.