NHTSA Complaint #11079132 — 2016 VOLVO XC70 UNKNOWN OR OTHER

Complaint Details

ODI Number	11079132
Vehicle	2016 VOLVO XC70
Component	UNKNOWN OR OTHER
Date of Incident	March 12, 2018
Date Filed	March 14, 2018
Mileage	16,700 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VT

Consumer Description

OWNER ON INTERSTATE AT POSTED SPEED (65) HEARD EXPLOSIVE SOUND OF THE SUNROOF EXPLODING. NO OTHER CARS WERE AHEAD OR ALONGSIDE, AND NO EVIDENCE OF A THROWN OR DROPPED OBJECT WAS APPARENT AT THAT TIME OR AFTERWARD. FORTUNATELY THE SUNSHADE SHIELDED HER FROM MOST OF THE BROKEN GLASS. DEALER CALLED IT AN 'ACT OF GOD' AND WOULD NOT HONOR A WARRANTY CLAIM FOR THE DAMAGE ' ESTIMATED AT OVER $1,100. INSURANCE COMPANY IS COVERING ALL COSTS, INCLUDING RENTAL CAR, UNTIL REPAIRS ARE COMPLETED.

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