NHTSA Complaint #11509297 — 2016 VOLVO XC70

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11509297
Vehicle 2016 VOLVO XC70
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State WA

Consumer Description

We have experienced three major defects with this vehicle. First and most concerning is the intermittent blackout of the driver's instrument panel (aka driver's information module, DIM). Second most conerning is the defect in the trailer lighting control module that leaves stop, running and signal lighting on our trailer unreliable. Both of these defects appear to be design or manufacturing defects that can be corrected by upgrading the relevent parts. The third defect is in the design of the traction control system that has no physical switch readily accessible to the driver for temporary use in emergency situations, but rather is buried in the MyCar software selection, labeled "Sport Mode." This design requres a driver to override the traction control during the entire driving session, leaving the car without traction control when it might be needed during the same inclement road conditions that would warrant momentary deactivation of the system. Ie, in icy conditions one would want traction control on most times, but not when starting on ice or mounting snow berms at driveway exits, etc.

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