NHTSA Complaint #11079123 — 2010 CHEVROLET TRAVERSE

TL* THE CONTACT OWNS A 2010 CHEVROLET TRAVERSE. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE LOST POWER AND THE ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT WAS ABLE TO COAST THE VEHICLE TO THE SIDE OF THE ROAD AND POWERED OFF THE ENGINE. THE VEHICLE WAS RESTARTED AND WAS ABLE TO BE DRIVEN TO THE CONTACT'S HOME. THE VEHICLE WAS TAKEN TO ERIC VON SCHLEDORN CHEVROLET BUICK (805 E GREEN BAY AVE, SAUKVILLE, WI 53080, (262) 284-8000) WHERE IT WAS DIAGNOSED THAT THE TIMING CHAIN AND TENSIONER FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE CONTACT TOOK THE VEHICLE BACK TO THE DEALER WHERE THEY CONTACTED THE MANUFACTURER, BUT NO ASSISTANCE WAS OFFERED. THE APPROXIMATE FAILURE MILEAGE WAS 101,847.