NHTSA Complaint #11078990 — 2008 SATURN VUE

TL* THE CONTACT OWNS A 2008 SATURN VUE. WHILE PULLING OUT OF A PARKING LOT, THE STEERING WHEEL JERKED AND SEIZED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ELECTRONIC STEERING MOTOR AND THE RACK AND PINION NEEDED TO BE REPLACED. THE CONTACT CALLED MILTON RUBEN SUPERSTORE AT (888) 516-3797 (3512 WASHINGTON RD, AUGUSTA, GA 30907) WHERE THE TECHNICIAN RECOMMENDED A DIAGNOSTIC TEST. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED TO PAY FOR THE VEHICLE TO BE TOWED TO THE DEALER, BUT WOULD NOT COVER THE COST OF THE DIAGNOSTIC TEST. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 131,102.