NHTSA Complaint #11078948 — 2015 FORD F-150

TL* THE CONTACT OWNS A 2015 FORD F-150. THE CONTACT STATED THAT THE STEERING WHEEL BECAME EXTREMELY TIGHT WHEN ATTEMPTING TO TURN. THE EPS, ELECTRONIC STABILITY, AND TRACTION CONTROL WARNING INDICATORS FLASHED, AND THE STEERING WHEEL SEIZED. THE VEHICLE WAS UNABLE TO BE DRIVEN. THE CONTACT HAD TO APPLY EXTREME FORCE TO TURN THE STEERING WHEEL. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD, SHUT OFF THE ENGINE, AND RESTARTED THE VEHICLE. THE VEHICLE WAS COASTED TO THE DEALER (ELDER FORD, 777 JOHN R RD, TROY, MI 48083, (888) 467-5023) WHERE IT WAS DIAGNOSED THAT THE STEERING COLUMN, STEERING SENSOR, SLEEVE, AND STEERING UNIT NEEDED TO BE REPLACED DUE TO THE INTERMEDIATE SHAFT INTERNALLY FRACTURING. THE DEALER PROVIDED A LOANER VEHICLE. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V279000 (STEERING) AND NHTSA ACTION NUMBER: AQ17001 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 36,000.