NHTSA Complaint #11078684 — 2014 KIA OPTIMA STEERING

Complaint Details

ODI Number	11078684
Vehicle	2014 KIA OPTIMA
Component	STEERING
Date of Incident	March 12, 2018
Date Filed	March 12, 2018
Mileage	20,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

AS MANY OTHER DRIVERS HAVE STATED, 2014 KIA OPTIMA DRIFTS AT HIGHWAY SPEEDS. TAKES CONSTANT CORRECTION TO KEEP IN LANES > 55 MPH. HAS HAPPENED SINCE I OWNED CAR, BUT HAS WORSENED AS OF 2016. JUNE 08, 2016 - COMPLAINED TO DEALER THAT CAR DRIFTS AT HIGHWAY SPEED. REPLY WAS IT IS OK. APRIL 4, 2017 - DEALER TEST DROVE, SAID THEY COULD NOT DUPLICATE. APRIL 19, 2017 - CONTACTED KIA USA AND OPENED COMPLAINT. # K3421611 NO HELP. KIA SAID AS LONG AS THE TECH FELT IT DID NOT DRIFT, THEN NOTHING THEY COULD DO. MAY 3, 2017 - PURCHASED 4 NEW CONTINENTAL TIRES TO SEE IF THAT WOULD CORRECT PROBLEM TO NO AVIAL. SO IT IS MY WORD AGAINST THE TECH AND I AND 35 OTHER CONSUMERS HAVE CARS THAT DRIFT AT HIGHWAY SPEEDS.

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