NHTSA Complaint #11078657 — 2007 SUBARU OUTBACK UNKNOWN OR OTHER

Complaint Details

ODI Number	11078657
Vehicle	2007 SUBARU OUTBACK
Component	UNKNOWN OR OTHER
Date of Incident	March 10, 2018
Date Filed	March 12, 2018
Mileage	160,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

TL* THE CONTACT OWNS A 2007 SUBARU OUTBACK. WHILE ATTEMPTING TO REPLACE A FLAT FRONT DRIVER'S SIDE TIRE, THE JACK COLLAPSED. THE CONTACT STATED THAT THE JACK FAILED TO HOLD THE VEHICLE'S WEIGHT. AT THE TIME OF THE FAILURE, THE VEHICLE WAS IN THE GARAGE AT THE CONTACT'S RESIDENCE ON A FLAT SURFACE AND THE JACK WAS PROPERLY INSERTED INTO THE LIFT AREA SUGGESTED BY THE VEHICLE MANUFACTURER. NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 160,000.

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