NHTSA Complaint #11078637 — 2011 HONDA ODYSSEY

THIS IS A FOLLOW-UP OF MY COMPLAINT NUMBER 11076339. ON THAT COMPLAINT I FORGOT TO REPORT THAT ON 2/18/18 AFTER A LONG WEEKEND AWAY AND NOT DRIVING THE VAN FOR 4 DAYS, WHEN I TRIED TO START IT THE BATTERY WAS COMPLETELY DEAD. I HAD TO CONTACT MY INSURANCE (GEICO) WHO DISPATCHED A TOW TRUCK TO JUMP START MY VAN. SINCE THEN ALMOST EVERY TIME I START OR TURN OFF THE KEY TO MY VAN IT TELL ME "BAT LOW'. I CONTACTED THE DEALER AND AGAIN THEY TELL ME THAT THE VAN WORKS AS DESIGNED, THAT I NEED TO DRIVE THE VAN EVERY DAY FOR LONG RIDES. THIS IS NOT ACCEPTABLE. HONDA NEEDS TO RECALL THESE 2011 ODYSSEYS AND RECTIFY THE PROBLEM. THANK YOU IN ADVANCE FOR YOUR ASSISTANCE WITH THIS MATTER. [XXX] THE CONSUMER REQUESTED AN UPDATE. *JS PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).