NHTSA Complaint #11078607 — 2011 CHEVROLET CRUZE POWER TRAIN

Complaint Details

ODI Number	11078607
Vehicle	2011 CHEVROLET CRUZE
Component	POWER TRAIN
Date of Incident	March 11, 2018
Date Filed	March 11, 2018
Mileage	70,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

DRIVING ALONG AT APPROXIMATELY 35MPH OUT AND SUDDENLY THE CAR LOST ALL ACCELERATION. IT WOULD GO IN REVERSE, BUT NOT FORWARD. NO CHECK ENGINE LIGHT. ADDED SOME AUTOMATIC TRANS. FLUID AND THAT DID NOT HELP. REMOVED THE NEGATIVE TERMINAL FROM THE BATTERY FOR A FEW MINUTES TO "RESET". THE CAR WAS THEN ABLE TO MOVE FORWARD, BUT VERY SLOW ACCELERATION IN 1ST AND 2ND GEAR. CHECK ENGINE LIGHT CAME ON, BUT I WAS UNABLE TO GET THE CODE CHECKED BECAUSE IT WAS TOO LATE IN THE EVENING. LIMPED THE CAR 20 MINUTES HOME. ONCE IN 3RD GEAR AND ABOVE, IT RAN FINE. BUT WHEN GOING FROM A DEAD STOP, IT WOULD TAKE FOREVER TO GET OUT OF 1ST AND 2ND GEAR. ADDITIONALLY, THE DASH DISPLAY NO LONGER WOULD SHOW THE DRIVE SHIFT CONTROL DISPLAY. ONLY SHOWED "D" AND NOT M1, ETC. GOT VEHICLE HOME AND IT NOW SHIFTS VERY HARD WHEN PUT IN REVERSE.

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