NHTSA Complaint #11078578 — 2014 AUDI Q5

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11078578
Vehicle	2014 AUDI Q5
Component	POWER TRAIN
Date of Incident	January 8, 2018
Date Filed	March 11, 2018
Mileage	52,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

THIS IS A TDI. THE CAR HAS 53,000-MILES ON THE ODOMETER. THE CAR WAS PURCHASED NEW AND ONLY SERVICED BY THE LOCAL AUDI DEALERSHIP. WHILE OPERATING UNDER NORMAL DRIVING CONDITIONS WITH THE "AUTO STOP/START" ENGAGED, THE CAR'S TRANSMISSION SLIPS INTO NEUTRAL WHEN STOPPED AND WHILE CRUISING, THE OCCURRENCE IS VERY INTERMITTENT. WHEN STOPPED, TO RE-ENGAGE THE TRANSMISSION, YOU MUST USE THE BRAKE (TO PREVENT ROLLING) AND MANIPULATE THE TRANSMISSION LEVER BETWEEN NEUTRAL, DRIVE AND SPORT SETTING. WHEN DRIVING, YOU MUST MANIPULATE THE TRANSMISSION LEVER BETWEEN NEUTRAL, DRIVE AND SPORT SETTING. THIS HAS BEEN OCCURRING ON CITY STREETS SINCE ABOUT 52,000-MILES (THREE-MONTHS AGO). CONCERNED ABOUT MY SAFETY!

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