NHTSA Complaint #11078296 — 2017 GMC ACADIA

TL* THE CONTACT OWNS A 2017 GMC ACADIA. WHILE DRIVING AT VARIOUS SPEEDS, THE HORN DID NOT WORK. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO MAXON BUICK GMC (2301 U.S. 22, UNION, NJ 07083, (908) 964-1900). THE DEALER DUPLICATED THE FAILURE AND CONSULTED WITH THE CHIEF ENGINEER OF THE GMC MANUFACTURER WHO RECOMMENDED THAT THE STEERING WHEEL BE REPLACED WITH A CUSTOM-MADE STEERING WHEEL. THE FAILURE RECURRED AFTER THE REPLACEMENT OF THE STEERING WHEEL. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER AND THE TECHNICIAN DIAGNOSED THAT THE AIR BAG NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND THE CONTACT WAITED FOR FEEDBACK. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 500.