NHTSA Complaint #11078292 — 2010 BUICK ENCLAVE

TL* THE CONTACT OWNS A 2010 BUICK ENCLAVE. WHILE DRIVING AT AN UNDISCLOSED SPEED, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED OF A FAULT CODE FOR THE ENGINE CONTROL MODULE (P0008). THE CONTACT WAS ALSO INFORMED THAT THE TIMING BELT WAS ALSO A FACTOR IN THE FAILURE. THE VEHICLE WAS TAKEN TO RICK HENDRICK BUICK GMC (3244 COMMERCE AVE NW, DULUTH, GA 30096, (770) 954-8718); HOWEVER, THE MECHANIC AND SERVICE DEPARTMENT WERE VERY EVASIVE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.