NHTSA Complaint #11076939 — 2013 FORD TAURUS

TL* THE CONTACT OWNS A 2013 FORD TAURUS. THE CONTACT STATED THAT THE STEERING WHEEL BECAME VERY DIFFICULT TO MANEUVER. THE CONTACT PULLED OVER AT A FUEL STATION AND LEFT THE VEHICLE PARKED UNTIL THAT EVENING. THE CONTACT THEN DROVE THE VEHICLE HOME. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHO ADVISED THAT THE VEHICLE BE TAKEN TO A DEALER DUE TO SEVERAL FAILURE CODES POPULATING. THE INDEPENDENT MECHANIC WAS UNABLE TO REPAIR THE FAILURE. THE DEALER (SUTTON FORD LINCOLN, 21315 CENTRAL AVE, MATTESON, IL 60443) DIAGNOSED THAT THERE WAS AN ELECTRICAL COMPUTER FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 85,000.