NHTSA Complaint #11076832 — 2017 CHRYSLER PACIFICA

THE 2017 PACIFICA CAUGHT FIRE DUE TO A BREAK IN THE PIGTAIL WIRE FROM THE AIR COMPRESSOR. THE AIR CONDITIONING WAS NOT WORKING AND WHEN I TOOK IT TO MY LOCAL CHRYSLER DEALERSHIP THEY TOLD ME WE HAD A FIRE AND IT HAD BURNT THE AIR COMPRESSOR, AND OTHER PARTS OF THE ENGINE AND SPLASH GUARD. THE VEHICLE CAUGHT FIRE AND WE DIDN'T KNOW WHEN OR HOW UNTIL THE GARAGE LOOKED AT WHY THE AIR CONDITIONING WAS NOT WORKING. I HAVE CONTACTED CHRYSLER AS I'M AM CONCERNED ABOUT THIS BEING A SAFETY HAZARD FOR OTHER VEHICLES THAT THEY HAVE PRODUCED AND GOT NO HELP FROM THEM OR CONCERN OF OUR SAFETY. I RAISED THAT I WILL CONCERN OF THE SAFETY OF THE VEHICLE AND ADVISED I WOULD NOT LET MY WIFE DRIVE THIS AGAIN DUE TO IT CATCHING FIRE AND THE LACK OF CHRYSLER CONCERN INTO LOOKING AT THE MATTER.