NHTSA Complaint #11076727 — 2014 CHEVROLET IMPALA

TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 35 MPH, THE STEERING WHEEL SEIZED AND THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE CONTACT TURNED THE VEHICLE AROUND AND DROVE HOME. THE VEHICLE WAS TAKEN TO BOYD CHEVROLET CADILLAC BUICK (1875 SPARTANBURG HWY, HENDERSONVILLE, NC 28792) WHERE IT WAS DIAGNOSED THAT IT NEEDED TO BE REPROGRAMMED. THE VEHICLE WAS NOT REPAIRED DUE TO THE REPAIR FEES. THE MANUFACTURER INFORMED THE CONTACT THAT THE WARRANTY HAD EXPIRED AND DID NOT OFFER FURTHER ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 23,729.