NHTSA Complaint #11076700 — 2008 FORD ESCAPE
STEERING issue reported to NHTSA
Complaint Details
| ODI Number | 11076700 |
| Vehicle | 2008 FORD ESCAPE |
| Component | STEERING |
| Date of Incident | |
| Date Filed | |
| Mileage | 151,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | UT |
Consumer Description
I HAD MY ESCAPE SERVICED FOR THE 14S05 RECALL IN OCT 2014 WHERE THEY DID A SOFTWARE UPDATE FOR THE EPAS IN THE STEERING COLUMN. NOW MY CAR'S STEERING WHEEL SHAKES WITH A CLUNKING NOISE WHEN IDLING...AND SOMETIME WHILE MOVING. I SEE REPORTS/REVIEWS THAT THE POWER-STEERING WILL LIKELY GO OUT SOON AND PUT ME AT RISK OF A CRASH. ALL REVIEWS MENTION ESTIMATES FROM FORD OF $1400-$2000 TO FIX. THEY ARE CLAIMING NO RESPONSIBILITY TO FIX THIS, AND YET I'M STUCK WITH A SERIOUS THREAT TO MYSELF AND OTHERS SHOULD SOMETHING HAPPEN. SERIOUSLY, WHO HAS $2000 LYING AROUND TO FIX SOMETHING THAT FORD SHOULD BE RESPONSIBLE FOR, SINCE THE ELECTRIC POWER ASSEMBLY HAD A DEFECT IN IT'S DESIGN?! I ALSO HEAR THAT REPLACEMENTS HAVE THE SAME DEFECT AND WILL LIKELY FAIL AGAIN. I HAVEN'T BEEN IN AN ACCIDENT YET, BUT I'M HAVING ANXIETY NOW EVERY TIME I HAVE TO GO SOMEWHERE.
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