NHTSA Complaint #11076700 — 2008 FORD ESCAPE

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 11076700
Vehicle 2008 FORD ESCAPE
Component STEERING
Date of Incident
Date Filed
Mileage 151,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State UT

Consumer Description

I HAD MY ESCAPE SERVICED FOR THE 14S05 RECALL IN OCT 2014 WHERE THEY DID A SOFTWARE UPDATE FOR THE EPAS IN THE STEERING COLUMN. NOW MY CAR'S STEERING WHEEL SHAKES WITH A CLUNKING NOISE WHEN IDLING...AND SOMETIME WHILE MOVING. I SEE REPORTS/REVIEWS THAT THE POWER-STEERING WILL LIKELY GO OUT SOON AND PUT ME AT RISK OF A CRASH. ALL REVIEWS MENTION ESTIMATES FROM FORD OF $1400-$2000 TO FIX. THEY ARE CLAIMING NO RESPONSIBILITY TO FIX THIS, AND YET I'M STUCK WITH A SERIOUS THREAT TO MYSELF AND OTHERS SHOULD SOMETHING HAPPEN. SERIOUSLY, WHO HAS $2000 LYING AROUND TO FIX SOMETHING THAT FORD SHOULD BE RESPONSIBLE FOR, SINCE THE ELECTRIC POWER ASSEMBLY HAD A DEFECT IN IT'S DESIGN?! I ALSO HEAR THAT REPLACEMENTS HAVE THE SAME DEFECT AND WILL LIKELY FAIL AGAIN. I HAVEN'T BEEN IN AN ACCIDENT YET, BUT I'M HAVING ANXIETY NOW EVERY TIME I HAVE TO GO SOMEWHERE.

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