NHTSA Complaint #11076655 — 2013 NISSAN JUKE
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11076655 |
| Vehicle | 2013 NISSAN JUKE |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | 83,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | FL |
Consumer Description
WHILE TRAVELING AT 55MPH ON THE HIGHWAY, HEARD A CLUNK FROM THE ENGINE COMPARTMENT AND LOSS OF PROPULSION POWER WITH AN DRY GEAR NOISE. TURNED OFF THE CAR AND THE NEXT DAY IT RAN SMOOTH DOWN A STREET UNTIL I ACCELERATED TO GET ON A HIGHWAY. THE SAME NOISE APPEARED ACCOMPANYING A CHECK ENGINE LIGHT AND IMMEDIATE REDUCTION OF ACCELERATION WHILE ATTEMPTING TO MAKE A RIGHT TURN. TURBO BOOST FAULT WAS RECORDED IN THE ECU. TOOK IT IN FOR SERVICE AND THE RESULT WAS THE TURBO CAME APART. DEALER SAID THEY NEVER SEEN A TURBO APART WITH NO SIGNS OF IMPROPER MAINTENANCE. SERVICE BULLETIN NHTSA ID: 10109203 AND TSB ID: NTB16-035A HAS TALKS ABOUT AN ENGINE COOLING SYSTEM TURBOCHARGER SERVICE. OIL LINE REPLACEMENT REQUIRED WITH TURBOCHARGER SERVICE. THE TURBOCHARGER PART NUMBER HAS BEEN RESCINDED AND REPLACED WITH A NEWER MODEL. THE DEALER INFORMED ME THAT THE CAR IS UNSAFE TO DRIVE AS THE INTERNAL TURBO COMPONENTS CAN COME LOOSE AND DAMAGE THE ENGINE. THIS VEHICLE HAS HAD THE NHTSA CAMPAIGN NUMBER: 14V683000 RECALL COMPLETED. AND A MANUFACTURES RECALL TO REPLACE THE TIMING BELT. IF THIS ISSUE WERE TO HAPPEN WHEN CROSSING A HIGHWAY WITH TRAFFIC, THE SAFE DISTANCE CAN BE SIGNIFICANTLY REDUCED TO THE LACK OF ACCELERATION POWER.
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