NHTSA Complaint #11517610 — 2013 NISSAN JUKE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11517610
Vehicle 2013 NISSAN JUKE
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State DC

Consumer Description

While driving, the turbo on the vehicle failed and caused the engine to fail, including sudden loss of an ability to accelerate. Smoke began coming from the hood in addition to horrendous sounds. There were no warning lights on my dashboard but I had begun to hear a high pitched, unusual sound. My safety and my passengers, as well as other drivers on the road were at risk due to traveling on a highway and the sudden inability to maintain speed. The dealer has confirmed the problem and multiple auto shops have confirmed this is a known problem with the vehicle year, make, and model. The car is low mileage (just over 63,000) and all have informed me that the mechanical failure is a manufacturing problem and of no fault of my own. The dealership has declined to provide any assistance due to being out of warranty, which is not the question at hand - the question is the manufacturing failure. I do not have anything in writing but could obtain from both Nissan of Richmond (dealership) and I have a case number with Nissan - #48625064.

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