NHTSA Complaint #11076545 — 2011 CHEVROLET MALIBU

TL* THE CONTACT OWNS A 2011 CHEVROLET MALIBU. THE CONTACT SHIFTED THE GEAR INTO REVERSE, BUT THE VEHICLE DID NOT MOVE. WHILE DRIVING APPROXIMATELY 35 MPH, THE GEAR SHIFTER FAILED TO SHIFT INTO THIRD GEAR. THE CONTACT WAS ABLE TO CONTINUE DRIVING THE VEHICLE. THE VEHICLE WAS TAKEN TO CASPER TOYOTA (904 STRUB RD, SANDUSKY, OH 44870, (888) 864-2057) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED DUE TO THE COST. THE CONTACT LATER TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT A WAVE PLATE WAS DETACHED AND A THREE FIVE PISTON FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE MANUFACTURER OPENED CASE NUMBER: 8-3962773200 AND REFERRED THE CONTACT TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 97,000.