NHTSA Complaint #11076523 — 2012 VOLKSWAGEN CC

FUEL/PROPULSION SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11076523
Vehicle	2012 VOLKSWAGEN CC
Component	FUEL/PROPULSION SYSTEM
Date of Incident	August 16, 2017
Date Filed	March 6, 2018
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	UT

Consumer Description

AFTER WAITING 7 MONTHS FOR A FUEL PUMP CONTROL MODULE FOR MY 2012 VW VV, IT IS STILL NOT AVAILABLE. THE FIRST RECALL NOTICE THAT I CHECKED WAS 8/16/17. THEREFORE THE WORK FOR THIS SAFETY RECALL HAS NOT BEEN DONE. CUTRUBUS MOTORS IN LAYTON, UT TOLD ME TODAY THE REPLACEMENT PART IS NOT AVAILABLE. AFTER NEARLY 7 MONTHS VW HAS NOT REPAIRED THIS SAFETY RECALL IN A TIMELY MANNER. FRUSTRATING. I HAD A SIMILAR PROBLEM INVOLVING AN TAKATA AIRBAG REPLACEMENT. WHEN I FINALLY DID HAVE AN APPOINT THEY SAID THEY DID NOT HAVE THIS AIRBAG REPLACEMENT IN STOCK. I HAD TO COME IN A SECOND TIME TO GET THE AIRBAG REPLACED.

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