NHTSA Complaint #11076512 — 2007 GMC ACADIA

VEHICLE WAS AT IDLE FOR 10 MINUTES BEFORE PUTTING IT IN TO DRIVE ON THE EVENING OF 3/3/2018. BEGAN DRIVING THE VEHICLE AND THE STABILITY/TRACTION CONTROL LIGHT IMMEDIATELY CAME AND BEGAN TO SHAKE VIOLENTLY ON ACCELERATION. ALL THE DASH LIGHTS BEGAN TO FLICKER AND THEN ALL ELECTRICAL EVENTUALLY DIED WITHIN 30 SECONDS OF PUTTING THE VEHICLE IN TO DRIVE. ONCE THE CAR WAS SAFELY PULLED OVER, I NOTICED SMOKE COMING FROM UNDER THE HOOD THAT HAD THE SMELL OF PLASTIC OR BURNT WIRES. I POPPED THE HOOD AND THE SMOKE WAS COMING FROM THE FUSE BOX AREA. THANKFULLY THE CAR DIDN'T CATCH ON FIRE. SOME HISTORY ON THIS VEHICLE; IT WAS BROUGHT IN TO OUR LOCAL GMC DEALERSHIP AROUND SEPTEMBER 2016 WITH STABILITY TRAC CONTROL ISSUES WHICH WAS CAUSING THE CAR TO HESITATE ROUGHLY AT IDLE AND ACCELERATION. AFTER INVESTIGATING, THE DEALER FOUND THAT IT WAS A LOOSE WIRE ON THE BOTTOM OF THE FUSE BOX THAT WAS CAUSING THE PROBLEM; WHICH THEY FIXED AND THE PROBLEM NEVER CAME BACK UNTIL THE EVENING OF OUR INCIDENT WHEN THE STC LIGHT CAME ON; FOLLOWED BY THE ELECTRICAL FAILURE THROUGHOUT THE ENTIRE VEHICLE... I'LL PUT MY MONEY ON THAT FUSE BOX AGAIN AS BEING THE CULPRIT. AAA (BATTERY SYSTEMS TECHNICIAN) CAME OUT THIS MORNING TO TAKE A LOOK AT IT AND WHEN HE TRIED TO RUN TESTS ON THE BATTERY BUT THE GMC WAS BACK FEEDING POWER IN TO HIS CABLES AND MELTED THEM AND THE CONNECTOR ON HIS TRUCK. HE SAID THAT HE THINKS THAT IT'S THE FUSE BOX (WITHOUT KNOWING HISTORY) BUT HAS NEVER SEEN ANYTHING LIKE THIS AND SUGGESTED THAT WE TAKE IT TO A SHOP. IT DOESN'T LOOK LIKE THERE ARE ANY RECALLS RELATING TO THIS SO THIS WILL BE OUT OF POCKET TO KEEP MY FAMILY SAFE. CAR WILL BE HEADED TO THE SHOP SOON BUT DREADING THE THOUGHT OF THAT BILL I DON'T FEEL WE SHOULD HAVE TO PAY ON SEEING IS THAT THIS IS A BIG SAFETY ISSUE.