NHTSA Complaint #11076456 — 2008 FORD ESCAPE

MY STEERING COLUMN BEGAN TO VIBRATE WHILE AT A STOP LIGHT. NEXT I GOT THE "POWER STEERING ASSIST FAULT" CODE RIGHT BEFORE PULLING INTO MY DRIVEWAY. THE NEXT MORNING I HAD NO POWER STEERING IN MY VEHICLE. I HAD THE RECALL DONE (14S05) IN JANUARY OF 2015. WHEN I CONTACTED THE FORD DEALERSHIP WHERE I HAD THE RECALL WORK DONE, I WAS TOLD THAT THERE WAS A SOFTWARE UPDATE THAT HAD BEEN PERFORMED, BUT NO FURTHER WORK WILL BE COVERED UNDER THE RECALL.