NHTSA Complaint #11076406 — 2012 BUICK VERANO

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11076406
Vehicle 2012 BUICK VERANO
Component ENGINE
Date of Incident
Date Filed
Mileage 55,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State GA

Consumer Description

I JUST BOUGHT MY BUICK VERANO FOUR MONTHS AGO. I BOUGHT IT WITH BARELY OVER 50,000 MILES ON IT. THE PROBLEM BEGAN WITH IDLING ISSUES. MY CAR WOULD RUN ROUGH, SPUTTER, & DIE OCCASIONALLY. THEN, IT BEGAN HESITATING WHEN I FIRST ACCELERATED. THIS HESITATION HAS BECOME CONSISTENTLY MORE FREQUENT. ABOUT 10 DAYS AGO I WAS PULLING ACROSS AN INTERSECTION WHEN MY CAR HESITATED FOR SEVERAL SECONDS, AND I WAS ALMOST HIT. THIS IS WHEN WE DECIDED TO TAKE IT FOR INSPECTION IMMEDIATELY. WE TOOK IT TO THE CLOSEST BUICK PLACE, AND THEY FOUND AN OIL CONSUMPTION ISSUE CAUSED BY FAULTY PISTONS AND RINGS. AFTER DOING SOME RESEARCH I FOUND THAT THERE HAVE BEEN TECHNICAL SERVICE BULLETINS ISSUED, BUT NO RELATED RECALLS. IF MY CAR HAD HESITATED ANY LONGER AT THAT INTERSECTION, I LIKELY WOULD HAVE BEEN T-BONED. WHAT'S WORSE IS THAT AFTER RESEARCHING I HAVE FOUND THAT THIS IS A COMMON PROBLEM WITH 2012 VERANOS. AT THIS TIME, MY CAR IS STILL IN THE SHOP WHILE MY SPOUSE AND I WORK ON COMING UP WITH AN UNEXPECTED TWO GRAND TO FIX WHAT IS A KNOWN ISSUE TO GM.

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