NHTSA Complaint #11076374 — 2011 FORD FIESTA

I WAS DRIVING TO WORK ON THE HIGHWAY, IT WAS SLOW TRAFFIC, AND UPON SLOWING DOWN, I FELT A LURCH AND A HIGH PITCH. THE CAR CONTINUED TO DRIVE, AND UPON ARRIVING TO WORK A FEW MINUTES AWAY, THE CAR BEGAN TO SMELL BAD. I PARKED AND TURNED THE CAR OFF. I TURNED THE CAR ON AGAIN AND IT WOULD NOT CHANGE GEARS. I HAD TO GET MY CAR TOWED. THE CAR IS CURRENTLY AT A MECHANIC, AND HE SUBLET THE JOB TO A FORD TECH WHO IS NOW SAYING THAT THE TRANSMISSION BLEW UP. SO NOW A TRANSMISSION, TRANS COMPUTER, CLUTCHES, AND FORK HAVE TO BE REPLACED AND THEY ARE CHARGING $5250 FOR THE JOB. THE CAR SHOWED NOTHING WRONG ASIDE FROM THE WEIRD LURCH. THERE WAS NO CHECK ENGINE LIGHT, NO TROUBLE CODES. THE ONLY THING I SAW WAS AFTER PARKING THE CAR AND TURNING IT BACK ON, A POPUP FLASHED ON THE SCREEN SAYING TRANSMISSION MALFUNCTION.