NHTSA Complaint #11076076 — 2013 FORD TAURUS STEERING

Complaint Details

ODI Number	11076076
Vehicle	2013 FORD TAURUS
Component	STEERING
Date of Incident	March 2, 2018
Date Filed	March 3, 2018
Mileage	96,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

EPAS RECALL, I CONTACTED FORD AND THEY TOLD ME THAT MY CAR DOES NOT HAVE A RECALL, BUT IT HAS AN EPAS STEERING PROBLEM DESCRIBED AS THE RECALL. AS I ARRIVED TO MY JOB ON FRIDAY MARCH 02, 2018 I NOTICED THAT MY STEERING WENT OUT AND THERE WAS SOMETHING ON THE DASHBOARD FOR ELECTRONIC ASSIST, AS WELL AS MY SLIP CONTROL LIGHT WENT ONE. AFTWR I GOT OFF, THE CAR WORKED LIKE NOTHING HAD HAPPENED . I TOOK IT TO THE DEALER AND THEY TOLD ME THAT IT IS GOING TO NEED A NEW EPAS A JOB THAT COST $2200!

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