NHTSA Complaint #11075777 — 2010 CHEVROLET HHR

A FAINT NOISE WAS HEARD AND I PULLED THE VEHICLE OVER TO THE SIDE OF ROAD WALKED AROUND THE ENTIRE VEHICLE LOOKING TO SEE IF ANYTHING STOOD OUT, ASSESSED THE TIRES, ENGINE AND NOTHING APPEARED TO BE WRONG. I PROCEEDED TO GET ON THE RAMP ON AND AS I WENT THROUGH THE TOLL BOOTH DRIVING AROUND 40 MPH, THE CAR ACCELERATED TO A SPEED OF ABOUT 87 MPH, THE STEERING COULD NOT BE CONTROLLED IT WAS ALMOST AS IF IT WAS IN A LOCKED POSITION. ONCE THE VEHICLE TOOK OFF AT THE HIGH SPEED, IT THEN CAME ALMOST TO A COMPLETE STOP. THE SOUND OF THE ENGINE WAS REVVING BUT THE SPEED WAS NOT SUPPORTING THE SOUND. I PROCEEDED TO BRAKE, USE THE ACCELERATOR AND WAS GOING BACK AND FORTH BETWEEN THE TWO FUNCTIONS BUT NEITHER WOULD WORK. SCARED TO GO INTO THE FLOW OF HEAVY TRAFFIC, I PLACED THE VEHICLE IN NEUTRAL WHICH ALLOWED ME TO ROLL DOWN THE RAMP AND ONTO THE SHOULDER. I THEN TURNED THE VEHICLE OFF AND LET IT SIT AND ATTEMPTED TO TURN IT BACK ON TO REMOVE IT MORE OUT OF THE DRIVING LANE, BUT THE VEHICLE WOULD NOT MOVE