NHTSA Complaint #11075555 — 2013 FIAT 500 STEERING

Complaint Details

ODI Number	11075555
Vehicle	2013 FIAT 500
Component	STEERING
Date of Incident	February 20, 2018
Date Filed	March 1, 2018
Mileage	49,900 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	ME

Consumer Description

WHEN I TURN MY STEERING WHEEL TO THE LEFT OR RIGHT I HEAR A CLICKING NOISE UNDER THE DRIVERS SIDE FLOOR MAT. IT ALSO MAKES A SNAPPING NOISE. I HAD A MECHANIC PUT MY CAR ON THE LIFT AND BOTH LEFT AND RIGHT RUBBER STRUT MOUNTS APPEAR TO BE QUITE LOOSE. THE CAR ONLY HAS 50K MILES ON IT. I HEAR THE POPPING AND SNAPPING NOISE AT SPEEDS LESS THAN 20 MPH AND WHEN GOING FORWARD OR BACKING UP. I NOW HAVE GREASE KICKING UP FROM THE DRIVERS SIDE.

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