NHTSA Complaint #11075272 — 2013 FORD ESCAPE

WHEN DRIVING DOWN THE HIGHWAY, THE VEHICLE WOULD SUDDENLY LOSE POWER AND DISPLAY "ENGINE MALFUNCTION". IT WOULD SPUTTER BUT NOT STALL. TURNING OFF THE VEHICLE AND RESTARTING RETURNED THE SUV TO NORMAL. THIS OCCURRED 3 MORE TIMES OVER THE NEXT WEEK. HOWEVER, ON FEB 16, THE SUV DID NOT RESET AND THE CHECK ENGINE CAME ON. THE NEXT DAY, BEFORE WE TOOK IT TO A MECHANIC, THE CHECK ENGINE LIGHT WAS OFF. NONETHELESS, THE MECHANIC SCANNED THE SUV AND CODES P2101 AND P2111 APPEARED. BOTH CODES REFER TO THE ELECTRONIC THROTTLE BODY AND IT BEING STUCK OPEN. FORD HAS HAD NUMEROUS PROBLEMS WITH THE ETB AND THERE IS THEIR "CONSUMER SATISFACTION SERVICE #13N03 THAT ADDRESSES THE ETB FLAW. NOW FOR THE FUN PART: OUR VIN IS NOT INCLUDED IN THE #13N03 "SERVICE" THOUGH IT IS A VEHICLE THAT FITS WITHIN THE RANGE OF THE "SERVICE" AND OBVIOUSLY DISPLAYS THE EBT PROBLEM. INSTEAD OF HAVING THE NHTSA MANDATE A RECALL, FORD WAS ABLE TO NEGOTIATE THEIR CONSUMER SATISFACTION SERVICE...WHICH MEANS THEY DETERMINE WHICH ETB TO REPLACE FOR FREE AND WHICH ONES WE HAVE TO PAY. FOX IN CHARGE OF THE HEN HOUSE. HOW CAN I GET MY VIN INCLUDED IN THIS "SERVICE" PROGRAM? THIS VEHICLE IS DANGEROUS WHEN IT LOSES POWER. WE HAVE BEEN FORTUNATE IN EVERY INCIDENT TO BE ABLE TO PULL OVER TO THE SHOULDER AMONG HIGHWAY TRAFFIC. (TWICE PASSING A SEMI!)