NHTSA Complaint #11075095 — 2008 TOYOTA CAMRY

I HAVE ALWAYS HAD ABNORMAL ENGINE OIL CONSUMPTION SUCH THAT I HAVE HAD TO ADD QUARTS OF OIL AFTER 2,000-4,000 DRIVING MILEAGE WHICH HAS BEEN ALWAYS FAR BEHIND OIL-FILTER REPLACEMENT SERVICES AT 5,000 MILES. MY WIFE'S TOYOTA COROLLA DOES NOT HAVE THIS CONSUMPTION ISSUE AT ALL EVEN THOUGH IT IS ONE YEAR OLDER. ULTIMATELY, IN 2016, I TOOK MY CAMRY TO A TOYOTA CENTER AND THEY SUGGESTED TO RUN AN ENGINE OIL CONSUMPTION TEST (WHICH TOYOTA HAD OFFERED IN A RECALL DUE TO A MANUFACTURING PROBLEM IN THE ENGINE -- EITHER IN PISTONS OR RINGS, OR BOTH). I ACCEPTED TO RUN THE TEST, AND AFTER THE TEST, THE TECHNICIAN CONFIRMED THAT THE TEST DID NOT SHOW SIGNIFICANT ENGINE OIL CONSUMPTION, AND THEY DID NOT FIX MY CAR. THIS ENGINE OIL CONSUMPTION PROBLEM IS A TOYOTA MANUFACTURING FAULT AND MUST BE FIXED AS SOON AS POSSIBLE BY TOYOTA AT ANY TIME WITHOUT ANY DEADLINE. TOYOTA ANNOUNCED 2008 CAMRYS HAVE THIS PROBLEM, AND THE PROBLEM IS THERE IN ALL 2008 CAMRY CARS NOT ONLY IN DIAGNOSED CARS. TECHNICIANS MAY MAKE MISTAKES IN RUNNING THE TEST; HOWEVER, THE MANUFACTURED PIECES (PISTON AND/OR RING IN MY CASE) ARE ALL FAULTY IN ALL 2008 CAMRYS. REQUESTING TO RUN A TEST IS NOT REASONABLE AT ALL FOR A CAR TYPE THAT IS LEGITIMATELY PROVEN BY THE MANUFACTURER OR NUMEROUS CUSTOMERS TO POSSESS A FAULTY PIECE OR PIECES. I CALLED THE TOYOTA CUSTOMER SERVICES NORTH AMERICA DURING THE PAST SEVERAL DAYS (FEBRUARY 24 AND 26, 2018) AND TALKED TO SEVERAL RANKING CUSTOMER SERVICES AGENTS UP TO A SUPERVISOR. ALL OF THEM FAILED TO RESOLVE MY ISSUE AS I REQUESTED THEM TO FIX MY CAR MANUFACTURING PROBLEM AT TOYOTA EXPENSE. ALL IN ALL, I STRONGLY URGE TOYOTA TO FIX THIS ISSUE TIMELESSLY BEFORE PEOPLE FALL INTO BIGGER AND FAR MORE SERIOUS TROUBLES OF LOSING THE CAR ENGINES (AND CONSEQUENT SAFETY ISSUES) AND FILING NUMEROUS LAWSUITS AGAINST TOYOTA.