NHTSA Complaint #11075058 — 2009 CHEVROLET TRAVERSE

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11075058
Vehicle	2009 CHEVROLET TRAVERSE
Component	STEERING
Date of Incident	January 1, 2011
Date Filed	February 26, 2018
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	LA

Consumer Description

POWER STEERING MAKES ODD, HIGH-PITCHED SQUEAKING NOISES, SOMETIMES CHATTERS AND HAS COMPLETELY FAILED ON SEVERAL OCCASIONS. THIS HAS BEEN HAPPENING SINCE WE PURCHASED THE CAR IN 2011 WITH ONLY ABOUT 12,000 MILES. I HAVE ASKED THE DEALERSHIP ABOUT THIS EVERY TIME THE CAR WAS SERVICED AND WAS TOLD THIS IS NORMAL. I DON'T SEE HOW IT'S NORMAL TO BE DRIVING A CAR AND SUDDENLY HAVE NO STEERING. I AM HONESTLY SCARED EVERY TIME I LEAVE MY DRIVEWAY THAT THIS WILL CAUSE AN ACCIDENT AND INJURE SOMEONE. NOW, THE DEALER FINALLY ADMITS THERE IS SOMETHING WRONG - NEEDS POWER STEERING PUMP AND RACK & PINION. BUT IT NOW HAS 94,000 MILES, SO THEY WON'T REPAIR IT.

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