NHTSA Complaint #11074881 — 2012 CHEVROLET CRUZE ELECTRONIC STABILITY CONTROL (ESC)

Complaint Details

ODI Number	11074881
Vehicle	2012 CHEVROLET CRUZE
Component	ELECTRONIC STABILITY CONTROL (ESC)
Date of Incident	February 10, 2018
Date Filed	February 25, 2018
Mileage	83,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	SC

Consumer Description

SINCE NOVEMBER 2016 AT 56,000 MILES THE CAR HAS BEEN CONSTANTLY OVERHEATING. THE ENGINE COOLANT FLANGE, WATER PUMP, AND THERMOSTAT HAVE BEEN REPLACED 2XS. WHEN THIS HAPPENS THE CAR FLASHES SPORADIC MESSAGES SUCH AS A/C OFF HIGH ENGINE HEAT, SERVICE STABILITRAK, CHANGE OIL, ETC. THE CAR ALSO HAS STARTED LEAKING OIL. FINALLY ON FEBRUARY 10TH, 2018 THE CAR HAD THESE SAME ISSUES AGAIN AND THIS TIME THE ENGINE WENT ENTIRELY. THE CAR HAD TOTAL ENGINE FAILURE AT 83,500 MILES AND NOW REQUIRES A NEW ENGINE. THIS IS THE WORST CAR I HAVE EVER OWNED AND I WOULD NEVER RECOMMEND IT TO ANYONE. UPON GOING ONLINE EVERYONE HAS THESE SAME EXACT ISSUES SO I HAVE NO IDEA WHY MASSIVE RECALLS HAVE NOT BEEN MADE.

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