NHTSA Complaint #11074513 — 2014 FORD FIESTA

THE PASSENGER DOOR LATCH IS BROKEN. A SMALL PLASTIC PART SNAPPED OFF AND NOW THE DOOR WON'T SHUT, OR IF IT DOES SHUT, POPS OPEN WHILE DRIVING. THIS PROBLEM WAS SUPPOSED TO HAVE BEEN SOLVED WITH A RECALL, RECALL 15S16, COVERING CERTAIN 2014 FIESTAS. FORD SAYS MY CAR IS NOT COVERED BY THE RECALL, BUT IT HAS THE SAME SAFETY ISSUE. ALL FOUR DOOR LATCHES WERE REPLACED ON RECALLED VEHICLES. MY DOOR IS NOW PERMANENTLY TIED SHUT AND THE DEALERSHIP WANTS $550 TO REPAIR. MY QUESTION IS WHETHER THE REPLACEMENT PARTS ARE STILL DEFECTIVE, AND WILL THE REST OF MY DOOR LATCHES ALSO BREAK NEEDING $550 EACH TO REPAIR?