NHTSA Complaint #11074475 — 2008 FORD ESCAPE

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11074475
Vehicle	2008 FORD ESCAPE
Component	STEERING
Date of Incident	February 18, 2018
Date Filed	February 23, 2018
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	RI

Consumer Description

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THAT THE EPS FAILED TO FUNCTION PROPERLY, WHICH CAUSED THE STEERING WHEEL TO SEIZE. THE CONTACT HAD TO APPLY EXTREME FORCE TO TURN THE STEERING WHEEL IN EITHER DIRECTION. THE VEHICLE WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING) ACCORDING TO THE MANUFACTURER. THE DEALER (TASCA AUTOMOTIVE GROUP, 1300 PONTIAC AVE, CRANSTON, RI 02920, (800) 788-2114) WAS CONTACTED. THE MANUFACTURER WAS AWARE THAT THE SAME SYMPTOMS MAY BE RELATED TO THE RECALL FOR THIS VEHICLE, BUT THEY PROVIDED NO SOLUTION OTHER THAN ADVISING THE CONTACT TO TAKE THE VEHICLE TO THE DEALER. THE FAILURE MILEAGE WAS NOT AVAILABLE.

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