NHTSA Complaint #11074208 — 2016 FORD EXPLORER

WHEN I FIRST PURCHASE THIS VEHICLE I COULD SMELL SOMETHING FUNNY WHEN DRIVING IT KIND OF LIKE AN OLD FILTER THAT NEEDED REPLACEMENT OR MILD GAS LIKE SMELL. I CALLED THE DEALER AND THEY SAID THE CAR I PURCHASED HASN'T BEEN USED FOR TOO LONG AND IT'S NORMAL TO EXPERIENCE THAT THE FIRST FEW WEEKS/MONTHS... SO I WENT THROUGH N AND PURCHASED A CAR AIRFRESHNER TO CAMOUFLAGE THE SMELL COMING OUT THE EXHAUST HEAT/AC FAN. IT WORKED A LITTLE BUT I WAS RUNNING OUT OF IT QUICKLY AND IF I DIDN'T CHANGED IT RIGHT AWAY THEN THE SMELL WILL COME BACK...I WILL AS T DRIVING IT MUCH WHEN I FIRST BOUGHT IT CAUSE I WAS STAY AT HOME MOM. I STARTED FEELING SICK WHEN I GOT A FULL TIME JOB BACK IN NOVEMBER AS I WAS DRIVING THE CAR FOR WORK (60MILES+ /DAY). I TOLD MY HUSBAND I WAS FEELING LIGHTHEADED, DIZZY AND LONG LASTING HEADACHES, HE SAID IT LIGHT BE FROM THE. NEW JOB AND I NEEDED TO AJUST BUT WHEN I HEARD ABOUT THE ISSUE GOING ON WITH FORD SUV'S I REALIZED THAT IT'S DEFINITELY MY CAR WHO'S MAKING ME SICK! IT ALSO EXPLAINS THE SMELL INSIDE THE VEHICLE,...WHEN I TOLD MY HUSBAND HE HAD A GOOD LAUGH AT ME EVEN THOUGH I PULLED THE NEWS REPORT FOR HIM, SO WE SWITCHED CARS FOR FEW WEEKS AND HE STARTED EXPERIENCING THE SAME SYMPTOMS WHILE DRIVING MY FORD. WE TALKED TO OUR FORD SERVICE DEPARTMENT BUT THEY DENIED ANYTHING WRONG WITH THE CAR