NHTSA Complaint #11073979 — 2016 NISSAN ALTIMA

WHILE ALREADY IN MOTION THE VEHICLE ACCELERATED EXTREMELY SLOWLY ONCE AGAIN AS I HAVE REPORTED ON THIS WEBSITE BEFORE, BUT THIS TIME IT WAS MORE DANGEROUS BECAUSE AS I WAS MERGING ONTO THE FREEWAY, I WAS PRESSING ON THE ACCELERATOR AND WHEN THE RPM GOT TO 2000, IT STOPPED AND THE VEHICLE WAS ACCELERATING EXTREMELY SLOW. THERE WAS A 18 WHEEL TRUCK APPROACHING ME FAST FROM BEHIND, BUT I COULD NOT GET ANY SPEED. LUCKILY HE SWERVED ON TO THE NEXT LANE AND PASSED ME. THE RPM METER STOPPED AT 2000 AND IT TOOK 22 SECONDS TO GET FROM 60 MPH TO 75MPH AS THE VIDEO SHOWS. IT HAPPENED SEVERAL MORE TIMES DURING THIS DRIVE AND I WAS ABLE TO RECORD EACH INSTANCE PANNING FROM THE GAUGE DISPLAY TO THE ACCELERATOR SHOWING I AM PRESSING IT ALL THE WAY DOWN AND THE VEHICLE DOESN'T RESPOND. I TOOK THE VEHICLE TO NISSAN AND WHEN I SHOWED THE VIDEO TO THE SERVICE REPRESENTATIVE, HE IMMEDIATELY TRIED TO BLAME THE ISSUE ON MY FLOOR MATS. HE SAID THAT IT APPEARS THE FLOOR MATS WERE PREVENTING THE ACCELERATOR FROM GOING DOWN THUS CAUSING THE VEHICLE TO NOT GAIN SPEED. HOWEVER I EXPLAINED TO HIM THAT THAT IS NOT THE CASE AS THE FLOOR MAT WAS NOT TOUCHING THE ACCELERATOR AT ALL. YOU CAN CLEARLY SEE MY FOOT PRESSING IT DOWN ALL THE WAY WITHOUT ANY INTERFERENCE FROM THE MAT. IN ADDITION, IF THE FLOOR MAT WAS PREVENTING THE ACCELERATOR FROM BEING PUSHED ALL THE WAY DOWN AS HE CLAIMS, HOW IS IT POSSIBLE FOR THE VEHICLE TO CONTINUE TO GAIN SPEED, ALL BE IT EXTREMELY SLOW? THAT RIGHT THERE PROVES HIS THEORY WRONG BECAUSE IF THE ACCELERATOR WAS INDEED STOPPED BY THE MAT, THEN THE MPH AS WELL AS THE RPM WOULD MAINTAIN AT THE SAME RATE. I ALSO REMINDED HIM THAT THIS HAPPENED ON A LOCAL STREET WHEN I WAS ONLY GOING 35 MPH AND THE ACCELERATOR WOULD HAVE BEEN NO WHERE NEAR THE FLOOR BOARD. NISSAN ADVISED ME THEY WERE ABLE TO DUPLICATE THE ISSUE AND ARE CONTACTING NISSAN TECH SUPPORT FOR DIRECTION