NHTSA Complaint #11073763 — 2013 BMW X3

LAST WEEK WHEN IN CITY TRAFFIC, I DEPRESSED THE BRAKE TO SLOW DOWN, THEN LIFTED MY FOOT OFF THE BRAKE. MY CAR LURCHED FORWARD AND I IMMEDIATELY BRAKED AGAIN TO SLOW DOWN AND STOP. THIS WAS NOT NORMAL, HAD NOT HAPPENED BEFORE, AND I DECIDED TO MENTION IT DURING MY NEXT VISIT TO BMW SERVICE. LAST SATURDAY, FEB. 17, I WAS DRIVING 20 -25 MPH IN A NEIGHBORHOOD, APPROACHING A RED LIGHT ON RIVER RD, BETHESDA. THERE WAS ONE CAR AT THE LIGHT. I BRAKED TO SLOW DOWN, AND REALIZED THAT THE CAR WAS NOT SLOWING DOWN, BRAKED AGAIN AND IT LURCHED FORWARD AND ACCELERATED. I SAW THE SPEED THE SPEEDOMETER MOVING BETWEEN 20-25, AND THE TACHOMETER VARYING WILDLY BETWEEN 1.5 - 2.5. I PRESSED VERY HARD ON THE BRAKE, WHICH WAS HARDER TO PRESS DOWN THAN EVER BEFORE, PRESSED THE PARK BUTTON AND FINALLY GOT THE CAR TO GO INTO PARK BEFORE I ARRIVED AT THE STOPPED VEHICLE IN FRONT OF ME. THIS ALL HAPPENED IN LESS THAN 10 SECONDS. I IMMEDIATELY CALLED BMW AND TOOK MY CAR IN, EXPLAINING WHAT HAPPENED, STILL VERY SHAKEN AND AFRAID TO DRIVE THE CAR. AFTERWARDS, I LOOKED ON THE INTERNET, AND READ ABOUT OTHER 2013 X3 DRIVERS WITH THE SAME EXPERIENCE. IT DID NOT APPEAR THAT BMW WAS ABLE TO REPLICATE THE PROBLEM OR THAT THEY REPAIRED THE CARS TO FIX THE PROBLEM. ONE PERSON DID HAVE AN ACCIDENT AND TOTALED THE CAR. THUS FAR, BMW HAS TOLD ME THEY CANNOT REPLICATE THE PROBLEM. I REQUESTED THE SERVICE MANAGER TO GET INVOLVED AND WILL ASK TO SPEAK TO THE FACTORY REP AS WELL. THIS IS A MAJOR SAFETY HAZARD PUTTING MY LIFE AND OTHERS AT RISK. IT IS NOT SAFE TO DRIVE MY CAR. I WOULD LIKE TO KNOW HOW MANY SIMILAR COMPLAINTS HAVE BEEN FILED WITH NHTSA AND WHAT NHTSA HAS DONE TO ADDRESS THIS SERIOUS SAFETY FLAW.