NHTSA Complaint #11073610 — 2008 FORD ESCAPE

ALREADY HAD THIS RECALL FIXED-# 14S05. RECALL ORIGINALLY "FIXED" IN DECEMBER OF 2014. STEERING WHEEL WAS SHAKING WHILE DRIVING AND STATIONARY, RATTLING NOISE. A NEW TORQUE SENSOR WAS INSTALLED AND THAT WOULD TAKE CARE OF THE PROBLEM. TODAY, HAVING THE SAME ISSUES- STEERING WHEEL TURNING ON ITS OWN, RATTLING. DOESN'T MATTER IF I'M DRIVING AT A STOP LIGHT, TURNING, ALL THE TIME. HAVE BEEN TOLD SINCE IT WAS ALREADY FIXED(NO IT WASN'T), THEY NOW HAVE TO REPLACE THE STEERING COLUMN WHICH WILL COST ABOUT 1500 AND IT IS NOT COVERED UNDER THE ORIGINAL RECALL. BUT THEY ALSO SAY, THAT I SHOULD HOLD ON TO MY RECEIPT IN CASE THE RECALL GETS EXTENDED, AND CAN MAYBE GET REIMBURSED. WHAT'S FUNNY, IS THAT THE NEW STEERING COLUMN IS REDESIGNED(INTERESTING) AND OTHER PARTS NEED TO BE CHANGED ALONG WITH IT. SEEMS LIKE FORD KNEW THERE WAS A PROBLEM THE WHOLE TIME AND JUST TOOK THE CHEAP WAY OUT, AND KNEW THE ORIGINAL RECALLED PARTS WOULD FAIL AGAIN AND THEY WOULDN'T HAVE TO PAY SINCE IT WAS ALREADY "FIXED". NOT RIGHT