NHTSA Complaint #11073485 — 2015 CHRYSLER 200 STRUCTURE:BODY

Complaint Details

ODI Number	11073485
Vehicle	2015 CHRYSLER 200
Component	STRUCTURE:BODY
Date of Incident	December 10, 2017
Date Filed	February 18, 2018
Mileage	35,732 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WA

Consumer Description

I NOTICED THE PASSENGER SIDE FLOOR WAS GETTING WET, I PULLED UP THE CARPET AND NOTICED POOLED WATER. I TOOK VEHICLE TO DEALER. THEY RAN WATER OVER VEHICLE AND WATER CONTINUED TO POOL ON PASSENGER SIDE FLOOR. DEALER THOUGHT IT MIGHT BE DRAINAGE ISSUES OR HEATER CORE. NEITHER WAS CORRECT. I WAS TOLD THERE IS AN ISSUE WITH SEAMS AND WELDS COMING APART BUT DEALER NOT RESPONSIBLE SINCE VEHICLE AT 36992 MILES. THERE IS A TSB AND STAR CASE OPEN ON ISSUE. STAR CASE NUMBER IS S1623000004. RELEASE DATE FOR THIS CASE IS 11/14/2017. THE TSB IS FOR CHRYSLER 200'S FOR '15-'16 MODEL YEAR SOLD IN NAFTA AND APAC MARKETS BUILT ON OR BEFORE JULY 5, 2016. THE TSB WAS DATED SEPTEMBER 27, 2016. THE NUMBER IS 23-045-16.

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