NHTSA Complaint #11073174 — 2012 GMC ACADIA
STEERING issue reported to NHTSA
Complaint Details
| ODI Number | 11073174 |
| Vehicle | 2012 GMC ACADIA |
| Component | STEERING |
| Date of Incident | |
| Date Filed | |
| Mileage | 50,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | PA |
Consumer Description
THE STEERING RACK ON OUR 2012 GMC ACADIA HAD TO BE REPLACED AT AGE 6 YEARS 3 MONTHS AND MILEAGE OF 54,954. I WOULD EXPECT THE STEERING RACK SHOULD LAST THE LIFETIME OF THE CAR OR AT LEAST MUCH LONGER THAN 6 YEARS AND 55,000 MILES. CAR WAS BOUGHT NEW FROM GM DEALERSHIP. REGULAR MAINTENANCE WAS PERFORMED. AT AROUND 5 1/2 YEARS AFTER PURCHASE, THERE WERE LOUD SHUTTERING AND CLICKING SOUNDS WHEN MAKING SHARP TURNS BOTH LEFT AND RIGHT. CAR IS ONLY JUST OVER 6 YEARS OLD WITH 54,954 MILES WHEN TAKEN TO A GM DEALERSHIP. DEALERSHIP DETERMINED THE STEERING RACK NEEDED TO BE REPLACED AT A TOTAL COST OF $1751.96. A QUICK GOOGLE SEARCH YIELDS NUMEROUS COMPLAINTS OF THIS PROBLEM.
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