NHTSA Complaint #11073024 — 2015 JEEP CHEROKEE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11073024
Vehicle	2015 JEEP CHEROKEE
Component	ENGINE
Date of Incident	November 30, 2017
Date Filed	February 15, 2018
Mileage	49,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IN

Consumer Description

TRANSMISSION SLAMMING HARD IN RD3 AND 4TH GEAR IN MOTION, ENGINE STALLING AT STOP, REFUSING TO START. ALL TRIM FALLING OFF INSIDE AND OUT. TOOK TO DEALER THEY SAID NOTHING WRONG. TOOK BACK AGAIN 2 MONTHS LATER THEY SAID SOFTWARE UPDATE WOULD FIX IT. FIXED FOR ABOUT A WEEK THEN ALL STARTED AGAIN. THEY DIDN'T EVEN ADDRESS THE TRIM AND LINER ISSUE. GPS ALSO COMPLETELY OFF AND IT WONT UPDATE EITHER. I PURCHASED THIS IN 2016 DEC. THE ENTIRE THING IS JUST FALLING APART PLASTIC PIECES ARE FALLING OUT FROM UNDER THE DASH! CANT GET HELP AND PAID 2500 EXTRA FOR WARRANTY THEY WONT FIX A NON FIXABLE ISSUE.

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