NHTSA Complaint #11072962 — 2017 GMC SIERRA 1500

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number	11072962
Vehicle	2017 GMC SIERRA 1500
Component	SUSPENSION
Date of Incident	October 19, 2017
Date Filed	February 14, 2018
Mileage	648 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NH

Consumer Description

TL* THE CONTACT OWNS A 2017 GMC SIERRA 1500. WHILE DRIVING 75 MPH, THE VEHICLE VIBRATED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO CREST AUTO WORLD AT (603) 356-5401 LOCATED ON 802 EASTMAN RD, CENTER CONWAY, NH 03813 WHERE NO DIAGNOSTIC FAILURE CODES WERE FOUND AND THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS THEN TAKEN TO ROBERTSON'S GMC TRUCK AT (508) 273-2935 LOCATED ON 2680 CRANBERRY HWY, WAREHAM, MA 02571 WHERE IT WAS DIAGNOSED THAT ALL FOUR TIRES NEEDED TO BE REPLACED. ALL FOUR TIRES WERE REPLACED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED AND TRANSFERRED THE CONTACT TO THE NHTSA HOTLINE WITHOUT NOTICE. THE APPROXIMATE FAILURE MILEAGE WAS 648.

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