NHTSA Complaint #11072659 — 2012 DODGE AVENGER

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number	11072659
Vehicle	2012 DODGE AVENGER
Component	VISIBILITY/WIPER
Date of Incident	October 11, 2017
Date Filed	February 13, 2018
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MD

Consumer Description

THE HEATER CORE HAS FAILED CAUSING ONLY MILD HEAT ON THE DRIVER SIDE OF THE VEHICLE. WHILE ONLY COLD AIR WILL BLOW ON THE PASSENGER SIDE. WITH THIS FAILURE FROM BAD CASTING SAND REMOVAL UPON MANUFACTURING OF THE VEHICLE IT HAS CAUSED THE THERMOSTAT TO FAIL CAUSING MY VEHICLE TO RUN FAR BELOW OPERATING TEMP. SINCE THE CABIN SPACE CANNOT RECEIVE FULL HEAT IT MAKES FOR DANGEROUS OPERATING CONDITIONS IN COLD CLIMATES AS I CANNOT DEFROST THE FRONT WINDSHIELD. THIS HAS MADE OPERATING THE VEHICLE DURING WINTER DANGEROUS AS I CANNOT SEE WHILE DRIVING. THE VEHICLE WILL NOT PROVIDE PASSENGER SIDE HEAT NO MATTER IF THE VEHICLE IS IN MOTION OR NOT. WHILE IN MOTION THE VEHICLE WILL NEVER GET TO OPERATING TEMP NOR WILL THE FRONT WINDSHIELD DEFROST.

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