NHTSA Complaint #11072433 — 2013 AUDI A4 ALLROAD STEERING

Complaint Details

ODI Number	11072433
Vehicle	2013 AUDI A4 ALLROAD
Component	STEERING
Date of Incident	February 10, 2018
Date Filed	February 12, 2018
Mileage	72,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

AFTER TWO TEST DRIVES WE PURCHASED A USED AUDI A4 ON 2/10/2018. WHILE TEST DRIVING WE DIDN'T NOTICE ANY ISSUES WITH STEERING, BUT THE FOLLOWING DAY WITH MY FAMILY IN THE CAR WE NEARLY SIDE SWIPED A TRACTOR TRAILER ON THE I80 OHIO TURNPIKE. THE STRAIGHT LINE STEERING IN THIS VEHICLE IS COMPLETELY UNPREDICTABLE, SCARY AND DOWNRIGHT DANGEROUS AT ANY SPEEDS ABOVE 20+ MPH. NHTSA ISSUED A VEHICLE SAFETY RECALL TO REPLACE THE AUXILIARY HEATER, I GUESS I DON'T UNDERSTAND HOW THE AUXILIARY HEATER IS MORE DANGEROUS THAN THIS STEERING PROBLEM. STEERING COMPLAINTS CLEARLY OUTNUMBER OTHER COMPLAINTS ON THIS WEBSITE, BUT SEARCH OUTSIDE OF THIS SITE AND SEE JUST HOW WIDESPREAD THIS PROBLEM IS. AUDI IS WELL AWARE OF THE ISSUE, A TSB HAS BEEN ISSUED FOR SOFTWARE CHANGES AND STEERING RACK, NEITHER ADDRESS THE ISSUE, AND BOTH ARE AT THE CUSTOMER EXPENSE. IT'S TIME FOR NHTSA TO ACKNOWLEDGE THE STEERING COMPLAINTS AND ISSUE THE SAFETY RECALL THAT SHOULD'VE BEEN ISSUED YEARS AGO. LET'S DO IT BEFORE A FAMILY IS KILLED.

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